Click here to view our full delivery information

Return Policy:

• Easy 14 day returns
• Royal Mail tracked label
• Either print your label, or have it sent to your smartphone 
• Please note personalised items such as our initial suitcases cannot be returned or cancelled once order has been placed, so please check that all personalised details are correct when ordering 
• Click here to view our full returns information 
• When returning shoes please do not apply tape or write on the shoe box and ensure it is returned in the same condition it was received in, inside a parcel bag. 
• Please note unfortunately we can not offer exchanges for orders outside of the UK