Delivery & Returns

UK Standard: 2-3 working days - £2.95 (Free over £50)
UK Next Day: (2pm cut off Mon-Thurs) - £4.99 (Free over £75)
Personalised luggage within 14 days - £4.99 tracked (no free delivery option)
Europe: 5-10 working days - £13 (Free over £100)
USA Priority: 7-10 working days £16-£23 (Weight depending, free over £100)
Rest of world: 14-17 Working days £23 (Free over £150)

Click here to view our full delivery information

Return Policy:

  • Easy 14 day returns
  • Royal Mail tracked label
  • Either print your label, or have it sent to your smartphone 
  • Please note personalised items such as our initial suitcases cannot be returned or cancelled once order has been placed, so please check that all personalised details are correct when ordering 
  • Click here to view our full returns information 
  • When returning shoes please do not apply tape or write on the shoe box and ensure it is returned in the same condition it was received in, inside a parcel bag. 
  • Please note unfortunately we can not offer exchanges for orders outside of the UK