Click here to view our full delivery information
Return Policy:
- Easy 14 day returns
- Royal Mail tracked label
- Either print your label, or have it sent to your smartphone
- Please note personalised items such as our initial suitcases cannot be returned or cancelled once order has been placed, so please check that all personalised details are correct when ordering
- Click here to view our full returns information
- When returning shoes please do not apply tape or write on the shoe box and ensure it is returned in the same condition it was received in, inside a parcel bag.
- Please note unfortunately we can not offer exchanges for orders outside of the UK
Warehouse clearance sale: Please note items purchased in our £10/15 warehouse clearance sale are none refundable, however you can return for a credit note.